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Canada's Greatest BMX Store. Since 2001.  
Order Line: 1.888.374.3395  
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3RIDE.com

.:GENERAL ORDERING INFO

We offer two ordering methods for your convenience:

1. Secure Online Orders (recommended)
The 3RIDE.com website is enabled for 100% secure online ordering. Our, custom built, Canadian Online Ordering System uses todays most advanced internet technologies to provide a simple, functional, and secure ordering environment.

2. Phone Orders:
Telephone orders can be placed using our toll free number: 1-888-374-3395. During our regular business hours: Click here for Business Hours


.: SPECIAL OFFERS
#1 FREE SHIPPING (Spend over $250)

Spend over $250 at 3RIDE.com you get FREE SHIPPING.

Details:
Only available within Canada. The free shipping will be the Canadapost Expedited Service. (This is ground shipping.) Click here for delivery time estimates. If you want your stuff faster, you can pay the difference and upgrade to Expresspost. When you complete the checkout process, if your order is $250 or more (before tax and shipping) you'll be given the option to choose which free shipping option you would like. If you use the C.O.D. payment method, you are still required to pay the C.O.D. fee that Canadapost charges for C.O.D..

Exceptions:
-Complete bikes do not qualify for free shipping unless marked with a 'Free Shipping' tag.
-Maximum Value for Free Shipping is $40. If shipping charges exceed $40, additional charges will apply.

 
#2 CHEAP EXPRESS SHIPPING (Spend over $250)

Spend over $250 at 3RIDE.com you can get CHEAP EXPRESS SHIPPING.

Details:
Only available within Canada. The discounted express shipping will be the Canadapost Expresspost Service. (This is air shipping.) Click here for delivery time estimates. When you complete the checkout process, if your order is $250 or more (before tax and shipping) you'll be given the option to choose which free shipping option you would like: Free Regular Shipping OR Discount Express Shipping. Basically, we cover the cost of the regular shipping. You pay to upgrade yourself to express.

Exceptions:
-Only some Complete Bikes are included in this offer. (Unless otherwise posted) You can identify which bikes have free shipping because, near the price of the bike, it will say: 'Free Shipping'.
-Maximum Value for discounted Express is $40. If shipping charges exceed $40, additional charges will apply.

 
#3 FREE SHIPPING ON ALL FRAMES.

It's simple: free expedited shipping on all frames. You can upgrade to express, if you want.

 
#4 FREE SHIPPING ON SELECT BIKES.

There are select bikes in on 'Complete Bikes' category that will come with free expedited shipping. This does not apply to all bikes, only certain ones.

 
#5 FREE STICKERS

All orders come with free stickers. It's that simple.

 


.:SHIPPING INFO

•We offer shipping services from Canadapost.

•Shipping prices are automatically calculated by our shopping cart system. You can simply add items to your shopping cart and see the exact shipping charge for your province.

•Click here for transit times.

•Click here to see our current FREE SHIPPING Offer.



.: PAYMENT METHODS
PayPal is a Web-based payment system for the secure transfer of funds between member accounts. It doesn't cost the user anything to join PayPal or to send money through the service. PayPal uses advanced fraud prevention technologies to enhance the security of transactions. Learn More
 

Interac Online
Interac® Online is a new payment option that allows you to pay directly from your bank account. Once an order is placed the funds are withdrawn from your bank account immediately, just like using Interac® at any Canadian retail store.
learn more

Participating Banks:
Royal Bank, TD, Scotiabank, Bank of Montreal

Any refunds or adjustments are refunded directly to your bank account at the time of processing.

 
VERIFIED BY VISA
VISA
(Verified by VISA)

'Verified by VISA' is a new security measure that has been implemented by VISA in order to eliminate credit card fraud.
When making a purchase online with your VISA card, you will be prompted for a PASSWORD. If you don't have one yet, you will be given the opportunity to create a new PASSWORD.
MASTERCARD SECURECODE
MASTERCARD
(Mastercard Securecode)

Similar to 'Verified by VISA', Mastercard Securecode is a new security measure to eliminate credit card fraud.
When making a purchase online with your Mastercard card, you will be prompted for a PASSWORD. If you don't have one yet, you will be given the opportunity to create a new PASSWORD.
C.O.D.

Cash On Delivery (C.O.D.)
•All C.O.D. orders must be confirmed by phone.
•$7.50 Charge
•Only available in CANADA
•$50 Minimum Order
•Canadapost Only

C.O.D. means 'Cash on Delivery'. Here's how it works: You place your order online or by phone. We ship your stuff to you. In a couple days you get a card in your mailbox from Canadapost. This card will tell you to pickup your package at the closest Canadapost Outlet. It will tell you the address and phone number of the outlet. Then you go to the outlet. They'll tell you what you owe. You pay them with cash or Interac. Then you take your stuff home and start shreddin'.

* * IMPORTANT C.O.D. NOTICE * *
Once you've placed a C.O.D. order with 3RIDE, you (the customer) are responsible to accept the shipment and pay for it. Unclaimed C.O.D. orders will be automatically returned to 3RIDE incurring additional shipping charges. You (the customer) will be mailed an invoice for these shipping charges. If these shipping charges are not paid within 30 days; all relevant information will be forwarded to our collection agency. They will persue unpaid accounts on our behalf and this information will be documented on your credit report. ...So, if you order using C.O.D., make sure to accept your shipment.


.: RETURN AND EXCHANGE POLICIES

When shopping at 3RIDE, be confident in knowing that we will be happy to offer an exchange or refund on product(s) purchased from us. These are the rules and instructions:

•Online Returns & Exchanges:
All items purchased at 3RIDE.com can be exchanged or returned for a full refund. If you would like to do an exchange or return, please contact 3RIDE within 7 days of receiving the item(s). There are a few rules: All discounted items are FINAL SALE. Complete Bikes are EXCHANGE ONLY. Custom Wheels are always a FINAL SALE. The customer is responsible for shipping charges.

Instructions for online Returns & Exchanges:
Within 7 days of receiving your shipment, simply call our sales office at: 1-604-998-0296. Or email us at sales@3RIDE.com. One of our sales associates will give you a return authorization number (RA#). Then mail the item(s) back to us, PRE-PAID, accompanied with original receipt and the return authorization number. All item(s) must be returned in its original 'brand-new' condition. Once we receive your returned item, we will contact you to complete the exchange or return. Shipping costs will only be refunded if the return is due to an error made by 3RIDE. For your own protection, we suggest customers use a delivery method that can be traced. 3RIDE cannot be held responsible for any returned item(s) that are lost in the mail. Returns after the 7 day grace period will not be accepted. To ensure your return is approved before mailing, please call for authorization.

•In-Store Returns & Exchanges:
All items purchased at the 3RIDE store, in North Vancouver, can be returned for a full refund within 7 days. An exchange can be done within 20 days. There are a few rules: You must have your original receipt. All item(s) must be returned in its original 'brand-new' condition. All discounted items are FINAL SALE. Installed items are FINAL SALE. Complete Bikes are EXCHANGE ONLY. Custom Wheels are always a FINAL SALE.

•Christmas Returns & Exchanges:
The time period for returns & exchanges will be extended during the christmas season. Returns & exchanges will honored until December 31st. For online returns/exchanges: please contact 3RIDE before Dec 31. For instore returns/exchanges: please bring your item(s) into the store before Dec 31.


.: ONLINE SECURITY

Credit Card Security
3RIDE.com is one of the most secure E-Commerce websites in the world. One simple thing to consider is this: NO CREDIT CARD INFORMATION IS STORED ON OUR SERVERS. All payment information is passed directly to our payment gateway partner Moneris Solutions Inc, for processing. They tell us whether your order was approved or declined. Therefore there is absolutely no chance of fraud. Further, all VISA transactions are processed using 'Verified By VISA'.

For buyers’ protection, credit card data is encrypted with a 1028-bit encryption algorithm, passed through multiple firewalls to prohibit any unauthorized access, and utilizes the SSL (Secure Socket Layer) protocol. SSL security is provided by GeoTrust.

The risk of credit card fraud is virtually eliminated thanks to the real-time authorization process.

Interac Online Security
The newly introduced Interac Online payment method is the most secure method of payment available. To explain the process in very basic terms: when using Interac Online you are telling your bank to transfer money to 3RIDE for your order. You never give us any of your banking information and none of your banking information is ever transferred over the internet. Therefore there is no chance of fraud. Click here to learn more about Interac Online



.: In Store Pick-Up

If you are planning on visiting our store in Vancouver to get something. You can email or call us in advance to make sure we have what you need. We can also have your items ready for you, when you arrive.
Email us at: help@3ride.com
or call us at: 1-888-374-3395


.: NO DUTY AND NO BROKERAGE FEES!

As a Canadian, it is faster and less expensive to order your BMX parts from within Canada.

Click Here for more information

But always remember: If you live in Canada, do the smart thing: save money by ordering from 3RIDE.COM.


.: OTHER INFO
  • All orders are subject to the federal sales tax (GST/HST) at the rate applied to your province.
  • All orders shipped directly to the USA are tax free.
  • If the items you ordered aren't in stock, we'll call you immediately and let you know how long it'll be. We will also offer alternative shipping options.


 

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