| |
| .:GENERAL ORDERING INFO |
| We offer two ordering methods for your convenience:
1. Secure Online Orders (recommended)
The 3RIDE.com website is enabled for
100% secure online ordering. Our, custom built, Canadian Online Ordering System uses todays most advanced internet technologies to provide a simple, functional, and secure ordering environment.
2. Phone Orders:
Telephone orders can be placed using our toll free number: 1-866-976-2265. During our regular business hours: Click here for Business Hours |
| .: PAYMENT METHODS |
 |
Interac Online
Interac® Online is a new payment option that allows you to pay directly from your bank account. Once an order is placed the funds are withdrawn from your bank account immediately, just like using Interac® at any Canadian retail store.
learn more
Participating Banks:
Royal Bank, TD, Scotiabank, Bank of Montreal
Any refunds or adjustments are refunded directly to your bank account at the time of processing. |
| |
 
 |
Credit Card
•Mastercard
•VISA (Verified by VISA)
|
'Verified by VISA' is a new security measure that has been implemented by VISA in order to eliminate credit card fraud.
When making a purchase online with your VISA card, you will be prompted for a PASSWORD. If you don't have one yet, you will be given the opportunity to create a new PASSWORD. |
|
|
| C.O.D. |
Cash On Delivery (C.O.D.)
•All C.O.D. orders must be confirmed by phone.
•$6 Charge
•Only available in CANADA
•$20 Minimum Order
C.O.D. means 'Cash on Delivery'. Here's how it works: You place your order online or by phone. We ship your stuff to you. In a couple days you get a card in your mailbox from Canadapost. This card will tell you to pickup your package at the closest Canadapost Outlet. It will tell you the address and phone number of the outlet. Then you go to the outlet. They'll tell you what you owe. You pay them with cash or Interac. Then you take your stuff home and start shreddin'.
* * IMPORTANT C.O.D. NOTICE * *
Once you've placed a C.O.D. order with 3RIDE, you (the customer) are responsible to accept the shipment and pay for it. Unclaimed C.O.D. orders will be automatically returned to 3RIDE incurring additional shipping charges. You (the customer) will be mailed an invoice for these shipping charges. If these shipping charges are not paid within 30 days; all relevant information will be forwarded to our collection agency. They will persue unpaid accounts on our behalf and this information will be documented on your credit report. ...So, if you order using C.O.D., make sure to accept your shipment. |
|
| .: ONLINE SECURITY |
Credit Card Security
3RIDE.com is one of the most secure E-Commerce websites in the world. One simple thing to consider is this: NO CREDIT CARD INFORMATION IS STORED ON OUR SERVERS. All payment information is passed directly to our payment gateway partner Moneris Solutions Inc, for processing. They tell us whether your order was approved or declined. Therefore there is absolutely no chance of fraud. Further, all VISA transactions are processed using 'Verified By VISA'.
For buyers’ protection, credit card data is encrypted with a 1028-bit encryption algorithm, passed through multiple firewalls to prohibit any unauthorized access, and utilizes the SSL (Secure Socket Layer) protocol. SSL security is provided by GeoTrust.
The risk of credit card fraud is virtually eliminated thanks to the real-time authorization process.
Interac Online Security
The newly introduced Interac Online payment method is the most secure method of payment available. To explain the process in very basic terms: when using Interac Online you are telling your bank to transfer money to 3RIDE for your order. You never give us any of your banking information and none of your banking information is ever transferred over the internet. Therefore there is no chance of fraud. Click here to learn more about Interac Online |
|
| .: SPECIAL OFFERS |
| #1 |
FREE SHIPPING (Spend over $200) |
Spend over $200 at 3RIDE.com you get FREE SHIPPING.
Details:
Only available within Canada. The free shipping will be the Canadapost Expedited Service. (This is ground shipping.) Click here for delivery time estimates. If you want your stuff faster, you can pay the difference and upgrade to Expresspost. When you complete the checkout process, if your order is $200 or more (before tax and shipping) you'll be given the option to choose which free shipping option you would like. If you use the C.O.D. payment method, you are still required to pay the $6 fee that Canadapost charges for C.O.D..
Exceptions:
-Complete Bikes are not included in this offer.
****
(*THERE IS NO FREE SHIPPING ON COMPLETE BIKES.*)
-Frames are not included in this offer
****
(*THERE IS NO FREE SHIPPING ON FRAMES.*)
-Maximum Value for Free Shipping is $50. If shipping charges exceed $50, additional charges will apply. |
| |
| #2 |
FREE STICKERS |
All orders come with free stickers. It's that simple. |
| |
|
| .: SHIPPING INFO |
All Shipping prices are automatically calculated when you add an item to your shopping cart. Prices are based on the size and weight of the package being shipped. |
|
Delivery Time Estimates |
| SERVICE TYPE |
BC, Alberta, Saskatchewan,
Manitoba, NWT & Yukon
|
Ontario, Quebec,
Maritimes & Nunavut |
Regular GROUND
(Expedited) |
Canada |
1 to 3 business days |
3 to 7 business days |
Express AIR
(Expresspost) |
Canada |
1 to 2 business days |
1 to 3 business days |
| |
| SERVICE TYPE |
|
| Regular GROUND |
USA |
6 to 10 business days
(also account for custom processing time) |
| Express AIR |
USA |
3 to 5 business days
(also account for custom processing time) |
| Regular GROUND/AIR |
International |
7 to 21 business days
(also account for custom processing time) |
| Express AIR |
International |
6 to 10 business days
(also account for custom processing time) |
|
| .: RETURN AND EXCHANGE POLICIES |
3RIDE will be happy to offer a refund
on product(s) purchased from us. Simply call our sales office at: 1-604-998-0296. One of our sales associates will give you return authorization number (RA#). Then mail the product(s)
back to us, PRE-PAID, within 30 days of purchase,
accompanied with original receipt and the return authorization number. All product must be returned
in its original condition. You will receive a credit within
7 business days of our receiving your product(s). Shipping
costs will only be refunded if the return is due to an error
made by 3RIDE. For your own protection, we suggest customers
use a delivery method that can be traced. 3RIDE cannot be
held responsible for any returned product(s) that are lost
in the mail. All mailorder returns are subject to a 10% restocking
fee. "Any unauthorized returns past 30 days" may
incur a 25-50% restocking fee, or complete refusal.To ensure
your return is approved before mailing, please call for authorization.
|
| .: In Store Pick-Up |
If you are planning on visiting our store in Vancouver to get something. You can email or call us in advance to make sure we have what you need. We can also have your items ready for you, when you arrive.
Email us at: help@3ride.com
or call us at: 1-866-976-2265 |
|
| .: NO
DUTY AND NO BROKERAGE FEES! |
As a Canadian, it is faster and less expensive to order your BMX parts from within Canada.
Click Here for more information
But always remember: If you live in Canada, do the smart
thing: save money by ordering from 3RIDE.COM. |
| .: OTHER
INFO |
- All orders shipped outside of BC are PST exempt. (That means
you only pay 5% GST)
- BC residents pay PST on clothing, shoes, and accessories only.
- All orders shipped directly to the USA
are tax free.
- If the items you ordered aren't in stock, we'll call
you immediately and let you know how long it'll be. We
will also offer alternative shipping options.
|
| .: OUR 10,000th ORDER |
Since we opened our doors in the year 2000, we have been eagerly shipping orders to BMX riders across Canada. This past week we reached a milestone: our 10,000th order has come and gone. It's actually hard to believe that we have shipped 10,000 orders. We would like to thank the Canadian BMX community for its overwhelming support. We promise to keep up the good work. |
|
|
|
